Virtual Assistants & Dedicated Teams

Flexible Outsourcing Solutions for Growing Businesses

From a skilled Virtual Assistant to a fully managed customer support or back-office team, Patterns helps U.S.-based businesses extend their operations with talented offshore professionals.

Perfect for individuals & small teams

For growing businesses (5+ team members)

  • Trained
    Professionals
  • Secure & Reliable
    Operations
  • Work in Your
    Existing Systems
  • Scale as
    You Grow
Smiling virtual assistant with a headset working at a computer
  • Customer Support
  • Order Processing
  • Back Office
  • Data Entry
  • And More...
Smiling virtual assistant working on a laptop at her desk

For individuals & small businesses

Virtual Assistant Services

Get a dedicated virtual assistant to handle your day-to-day tasks so you can focus on what matters most.

  • Administrative Support
  • Customer Service
  • Social Media Management
  • Bookkeeping & Data Entry
  • And More...
Customer support team members wearing headsets at work

For growing businesses

Dedicated Teams / BPO Services

Build a dedicated offshore team for customer support, eCommerce operations, back-office and more.

  • Customer Support (Email, Chat, Voice)
  • eCommerce Support (Orders, Returns, Refunds)
  • Order Processing & Back Office
  • Data Entry & Administrative Support

Industries We Support

We provide virtual assistants and dedicated teams for a wide range of industries.

View All Industries
  • Miniature shopping cart

    eCommerce & Retail

    Customer support, order processing, back office

  • Family home with a front lawn

    Real Estate

    Transaction support, lead follow-up, admin tasks

  • Cleaner vacuuming a bright living room

    Cleaning Companies

    Scheduling, customer support, admin & more

  • Doctor writing on a patient chart

    Healthcare Support

    Patient support, admin tasks, billing assistance

  • Business partners shaking hands

    Professional Services

    Admin support, client communication, data entry

  • And Many More

    Flexible support for various business needs

Tools We Work With

Our teams are trained to work in your existing tools and platforms.

  • Shopify
  • WooCommerce
  • Amazon
  • Zendesk
  • Gorgias
  • Freshdesk
  • Google Workspace
  • Slack
  • HighLevel
And More...

What Our Clients Say

We're proud to support businesses of all sizes across different industries.

D

Dianne

Business Owner · Video testimonial

E

Eric

Business Owner · Video testimonial

S

Shawn

Business Owner · Video testimonial

“I express my deep gratitude to the team for the impeccable and productive service based on the results of a seven-year partnership. I wholeheartedly recommend this company to everyone.”

LB

Linda Backer

Business Owner

“We are grateful for your high level of responsibility, understanding, and desire to help in any situation! The company embodies competence and efficiency. We look forward to a fruitful and long-term cooperation!”

GG

George Gordon

Business Owner

“I've been working with Patterns for about 2 months now, and I'm particularly impressed with their professionalism. While it's a little too early to talk about results, I see meaningful progress being made on my website and Amazon store and with my social media presence. The breadth of the services I can get from Patterns is impressive, and they are in almost constant communication with me from sign-on to sign-off each day. Responsiveness is excellent, fees are fair and fit my relatively small budget Compared with other similar services I've used in the past, their reliability seems unmatched.”

JA

Jim Ackerman

President

“I wanted to share this review regarding the services that I have been provided by Patterns. I didn't know that I could hire such services, and when I was approached by the team, I was surprised that I could easily add cold calling services and some social media services to my existing business through patterns. So far it's been a good experience; I know that it takes time for things to work out. I'm patient, and I'm definitely seeing results now with the social media material that has been created for me, and I can see all the cold calling notes and reports. Thank you for all the hard work!”

JA

Julio Acevedo

Business Owner

Compliance & Trust

Certified. Secure. Trusted.

We hold ourselves to the highest standards of data privacy and regulatory compliance, so our clients never have to worry.

Verify with TopCertifier
HIPAA COMPLIANT • INDEPENDENTLY VERIFIED • TOPCERTIFIER •
Certified by TopCertifier

HIPAA Certification

Issued by TopCertifier

Independently Verified

What Our HIPAA Compliance Means for You

Certified compliant with the Health Insurance Portability and Accountability Act, protecting the privacy and security of sensitive health information across every project.

  • Data Privacy & Security
    All client data is handled under strict HIPAA-compliant protocols.
  • Secure Infrastructure
    End-to-end encryption and access controls across all our systems.
  • Staff Training
    Our teams are regularly trained on compliance and data handling best practices.
  • Third-Party Verified
    Independently audited and certified by TopCertifier.

Our Blogs

Latest blogs & articles

  • Boost Your Real Estate Business with Virtual Assistants: A Guide to Streamlining Operations and Maximizing Productivity.

    Boost Your Real Estate Business with Virtual Assistants: A Guide to Streamlining Operations and Maximizing Productivity.

    Are you a real estate professional looking for a way to streamline your operations and maximize productivity? Look no further! In this guide, we will show you how virtual assistants can boost your real estate business and take it to the next level. Virtual assistants are becoming an increasingly popular option for busy entrepreneurs like you who want to delegate routine tasks and focus on growing their business. With a virtual assistant by your side, you can outsource tasks such as lead generation, appointment scheduling, email management, and social media marketing. This allows you to free up valuable time to concentrate on what you do best: closing deals and serving your clients.

How It Works

How Patterns Personalized Approach Works.

Getting started with a virtual assistant for the first time, building trust, and mastering the art of delegation are common concerns for all new clients, so our Client Success Team is always on hand to help you get started and to accompany you as your requirements evolve.

Tell Us About Your Idea
Each business is unique and so are its requirements. We discuss all this in a short meeting with you to find you a perfect VA.
Meet & Approve
We find you a premium VA, based on your requirements, who is then approved by you. We make sure you are comfortable with your VA.
Launch & Track
Your assistant will learn about your business, how you like to work, and tools you like to use. We will keep you updated on the progress.
Business owner thinking through options at his laptop

Ready to get started?

Let's find the right solution for your business.

Whether you need one virtual assistant or a dedicated team, we'll help you build the right solution.

Contact Us

Let's work  together

We would love to hear from you! Send us a message using the form opposite, or email us.

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