Enhancing customer experience
by solving their problems.
A company’s aim is not only to provide its services, but it is also to make sure that its users are getting the most out of them. To make sure that the users do not face any trouble while using the products or services, companies always have customer support teams of trained professionals who provide customer care support to the users. Their main aim is to clear the doubts of customers, solve their problems, and teach them how to get the most out of the services.
Patterns provides customer care support for its clients with the utmost dedication and hard work. Our main is to always clear all the doubts that your users have and solve all their queries. Our professionals are trained specially to provide customer support for your users, and they always understand the client side to provide maximum support. We do not stop until your user is extremely satisfied, and we make the whole process easy and friendly. We are looking forward to providing customer care support to your users as well, and we are sure you are not going to get disappointed with the results.
Here is what we provide in our support services, free feel to contact us in whichever way you like :
| Voice/Non-voice support | Posting Posts on Social Media Accounts like Instagram, Facebook &, etc. |
| Email & Chat support | Managing all Social Media Accounts |
| Handling Customer Inquiries | Hands-on experience on Shopify, Gorgias & many more |
| Resolving Customer Issues & Retaining them | Resolving Multiple Tickets at a Time |
| Refunds and Returns | Extensive Knowledge of Zen-Desk, Fresh-Desk, Slack, and many more |
| Processing Payments | Spreadsheet, Google Documents & much more |
| Forwarding Calls | |
| Processing Orders |